There’s no silly questions
Frequently Asked Questions
As a mountain bike park for all types of riders, we welcome questions big, small and ‘off-camber’ as they say.
We’ve done our best to answer the most common conundrums below but feel free to contact our friendly team if we’ve missed anything and we’ll add it to the list.
TRAILS & RIDING
Heck yes! Bike Glendhu is fantastic e-bike country! And if you want to try one out, check out our Rentals.
Parts of the park are still working farm, so no dogs on the trails (except for Dog Days, where dogs are allowed on the trails with a vet-signed worming certificate).
Dogs are welcome at our base area. Feel free to leave your pooch tied up in the car park at your own discretion. Please be aware there are limited shady areas at base.
Bike Glendhu is primarily a pedal park. Our trail gurus have built the ups to be super cruisey, so with a basic level of fitness you’ll be fine!
We do have a van shuttle departing base for Jack’s Spot on the hour during the weekends, school holidays and peak summer. You can book on the day or ahead of time, $10 per seat, 9 seats available.
We also have unlimited Can-Am shuttle session available; definitely book those ahead of time to avoid disappointment! 2 or 3 hour slots available, the Can-Am seats five plus your driver. $320 or two hours, $480 for three hours. Those prices are for the whole shuttle, so the more mates, the cheaper per person!
We sure do. We have trails suitable for capable first timers right through to pros. All our trails are clearly sign-posted, so please read the signs and play within your limits – see our ‘Code of Conduct’ here
Our trail maps also describe what each colour means so you can ride what suits you!
Our trails were built by the best and flow beautifully. So if you’re on a green or blue, a hardtail is fine. But there are some trails that would be enjoyed best on a full-suspension bike.
If you want to try one out, visit our rentals team. We also have e-bikes for rent that are a good time. Explore more with less puff or just simply do more laps!
If you’re cruising around our green trails then trail helmets are fine. But if you’re going to feel more safe in a full face then by all means please wear one.
We only have trail helmets available to rent however, so you’ll need to bring your own full-face.
We have PHEC (Pre-Hospital Emergency Care) trained staff on site.
In the first instance, call Base on 021 BIKE334 (021 2453 334). If you’re out of reception, flag someone down or send a mate out to call us.
In an emergency only, call 111, then call Base.
Check our trail map for mobile dead spots.
Absolutely! We have great mechanics on-site taking care of our rental fleet and customer bikes, and they can help sort out your ride.
Pop in for a quick fix, or come and chat to the team if it’s more major and they’ll book you in if needed.
Aside from the obvious bike, helmet and sensible shoes, bring a drink bottle or hydration pack, snacks, sunblock, and extra layers – you never know what the weather is going to do out in the hills!
You should also know that we are single-use plastic-free, so you’ll need to bring your own drink bottle, or purchase a re-usable one at Base 334 for $12.
There are water stations and tools around the park – all marked on our trail map.
Yes! Coaching is run by BlackFox Ride and is a great way to get your riding to the next level. See rates and enquire about booking here.
Sorry, passes cannot be shared or transferred. Please check out our Terms and Conditions.
Riders ages 14+ are welcome to ride on their own, provided they have a valid waiver signed by a guardian.
Riders under 14 must either:
Be accompanied by someone over 16 and ride with that person, or
have ridden at Bike Glendhu before, carry a phone, and have an adult staying on-site (the café is a great waiting spot!).
Unaccompanied riders under 14 are permitted on the front mountain only (below the Crossing) where there is cell reception and easier emergency vehicle access.
Check out our Minor’s Policy.
Bike Glendhu is a great place to meet and celebrate! Send us an enquiry form and we’ll see what we can sort for you!
If you want to give someone a trail pass, shuttle spots, or a rental bike but don’t know what day they’ll be coming out, your best bet is to buy them a gift card online for the value of those items.
You can do that here, and even choose what date it gets emailed to them.
During weekends and school holidays we are cranking, and we get a pretty solid after-work crowd too. If you are looking for a quieter time to visit, weekday mornings are a great bet.
We close the trail entry gates an hour before the park closes to ensure that everyone gets off the hill in time.
The Upper Mountain past the Crossing closes two hours before park close time. This is a safety measure to ensure everyone is off the furthest back of the hill in time. Our staff sweep the trails at the end of every day to make sure everyone gets down happy.
To see Park Opening Hours, click here.
If you are renting a bike, having a lesson or keen on a shuttle then yep, you need to book in advance to ensure we have the availability for you.
But if you have all your own kit, then just turn up and we’ll sort you out with a pass, or you can buy online.
Bike Glendhu is located at 42 Motatapu Road, 10 mins around the lake from Wānaka, you can find a map and directions here.
Currently, you need to make your own way to Bike Glendhu. If you have your own bike and are hardcore, you can ride the 17km around the Millennium Trail to the park. Alternatively, give Wānaka Bike Tours a buzz! They run a return shuttle from Wānaka.
The trails at Bike Glendhu are for bikers only, but Glendhu Bay and Wānaka are full of amazing walking trails. Find out more here.
Glendhu Station (the land that Bike Glendhu is built on) rents out their epic homestead. Big enough for two families and a two minute pedal to the Bike Glendhu Base building? Sounds good to me! Book here.
On the lakefront you will find Hampshire Holiday Park – Glendhu Bay, which has various accommodation options.
And of course, there are many options back in Wānaka.
When you get to Bike Glendhu you will arrive at Base 334, which houses our tickets and retail areas, bike rental, workshop and toilet facilities, plus Velo Cafe serving up tasty pre-ride treats and refreshing post-ride beverages.
We have a bike wash, ample car parking, kids pump track & sandpit, plus of course miles of trails for you to enjoy!
Open hours vary across the year depending on light and weather, you can find our opening hours here for the season.
We close during winter when it is too wet and icy to ride. We are typically closed from June-September, but this always depends on the weather.
We close during the odd day when the weather makes riding trails too dangerous. But we endeavor to share this information on as many channels as possible when it happens.
We are closed on Christmas Day and Saturday, the 17th February 2024 (for Challenge Wānaka).
Totally. We’ve got a cafe, sandpit, mini pump track, and balance bikes (with helmets) for the groms hanging out at Base 334.
The green trails see lots of beginner riders, including kids on Shotgun Seats with mum and dad. We’ve got a skills area and trails for all shapes and sizes, so everyone can have an adventure.
Bike Glendhu is the brainchild of two Johns who love bikes, and we opened in January 2020 (amazing timing is how we roll). You can read more about our story here.
Definitely, the best thing to come out of 2020!